Faqs

It’s easy: open the app, select your clinic, and browse the list of doctors. Once you choose a doctor, you’ll see the available time slots (shifts). Select your preferred time and click "Confirm Booking."

Yes. Rundevo allows you to add up to 3 dependents (children or minors under 18) to your profile, enabling you to manage and book their medical appointments directly from your account.

Once your booking is confirmed, you can use the "Live Chat" feature within the app to talk directly to the clinic's receptionist. You can also send an inquiry via the clinic’s page, and their staff will respond promptly.

Our technical team is here to help. You can submit a report directly to the "App Admin" via the Technical Support section, and we will resolve the issue immediately.

Yes, you can manage or cancel your appointments through the "My Bookings" menu in the app, subject to the specific cancellation policy of each clinic.

The rating option becomes available immediately after your scheduled appointment ends. This ensures all reviews are authentic and based on real experiences.

Absolutely. We prioritize your privacy by using advanced encryption protocols to safeguard your personal data and ensure all communications between you and the clinic remain strictly confidential.

You can register directly through our website by entering your basic information and required documentation. Once our team verifies your details, your account will be activated, and you can start receiving bookings immediately.

Through the "Clinic Manager Dashboard," you can add your medical staff and define their specific shifts. The system automatically displays these available slots to patients in real-time, ensuring a conflict-free scheduling process.

Our system intelligently routes feedback: clinical or service-related complaints are sent directly to the "Clinic Manager." Technical issues regarding the app are handled by the "Rundevo Platform Admin" to ensure a seamless experience.

Receptionists have a dedicated dashboard designed for high efficiency. They can monitor daily appointments, respond to patient inquiries via Live Chat, and manage the patient flow within the clinic smoothly.